Saturday, August 6, 2016

Culture is everything - Signing off

The most important part of EA is having fun while doing it as no one will want to be part of an EA initiative that doesn’t. In every business there are compliance requirements and mandates that require teams to do work they might rather not which is why having the right culture is so important. Is it imperative that the Chief Architect sets a tone that makes the EA process approachable because this will lead to increased participation and cooperation. If stakeholders dread your meeting then they will find every possible reason to get out of it and pretty soon they will delegate their role to a subordinate if they can. Shortly afterward one will have room full of subordinates instead a room full of decision makers and every time a decision needs to be made each subordinate will need to scurry back to their boss for feedback. Of course since the boss hasn’t been to the meeting and probably hasn’t read any of the emails guess what… Someone gets to explain to him or her second hand what’s going on. It’s like a bad game of telephone but with really important stuff. And if a single participant is causing the EA meetings to take the wrong vibe – get rid of them. I’m not saying get rid of the problem stakeholder necessarily – I’m saying call them out and then tell them if they are not on board, there a door in the room they can choose to exit from.

So think about the following each time you schedule a meeting: are all the participants really needed or are you just sticking to a list of everyone. Be a good steward of people’s time and they will be grateful for it. Next time you schedule a meeting that they really DO need to attend then they will be receptive to the request. This is especially true if the EA meetings have a good tone. It’s just EA – no one is going to die if things don’t turn out perfectly and mistakes will be made. This should be expected as EA is an iterative process through which value will be increasingly apparent as the EA initiative grows in maturity. Articulate and document the value EA brings in a way that is not debatable except for the amount of value it brings: significant or very significant. I’m not saying it  will be easy as most things in life that are valuable are not but perception is reality to most in today’s hyper-connected world. The perception that EA is not culturally aligned with an organization will kill the program as fast of not faster than if one has a poorly designed and executed program.

So make EA fun and people will spread that good word around the water cooler.


Perception = Reality.